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01.
How soon can I receive a response after sending an inquiry?
We value every customer inquiry. We normally respond within 12 hours and provide further information based on your product, quantity, specifications, and customization requirements.
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02.
Do you provide OEM and ODM services?
Yes. We provide OEM and ODM services, including customization of product designs, sizes, colors, lighting effects, and packaging. We can also develop new products based on customers’ ideas or designs.
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03.
Can you provide samples?
Yes. We provide sampling and new product prototyping services. Mass production can be arranged after sample approval. Sampling time and costs depend on the product size, structure, and customization requirements.
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04.
What is your MOQ?
Our minimum order quantity varies depending on the product, size, and customization requirements. Please send us the products you are interested in and your estimated order quantity, and we will provide the corresponding MOQ and quotation.
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05.
What products do you mainly manufacture?
We specialize in festive wireframe lighting decorations and decorative lighting products, covering Christmas, Halloween, Easter, Valentine’s Day, Thanksgiving, New Year, and other festive themes. We also continuously develop new products for different markets and festive occasions.
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06.
What is the lead time for mass production?
Lead time varies depending on the product type, order quantity, customization requirements, and production schedule. After order confirmation, we will provide an estimated production and delivery schedule.
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07.
Can you customize the packaging?
Yes. We can provide different packaging solutions according to customer requirements and support customization of packaging design, labels, and related information. Specific solutions can be confirmed according to the order requirements.
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08.
How do you control product quality?
With 23 years of R&D and manufacturing experience, we focus on quality control throughout the production process, from material selection and frame production to lighting assembly and final inspection, helping ensure product stability, consistency, and overall quality.
